Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Cikgu Mall website, mobile applications, and its associated services (collectively, the “Cikgu Mall”). By accessing or using the Cikgu Mall, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not use the Cikgu Mall.

2. User Accounts

• Users are required to create an account to access most features of the Cikgu Mall.
• You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account.
• You agree to provide and maintain accurate and complete information about yourself when creating your account.

3. Acceptable Use

• You agree to use the Cikgu Mall only for lawful purposes and in accordance with these Terms.
• You are prohibited from using the Cikgu Mall:
  • To violate any applicable laws or regulations.
  • To infringe upon the intellectual property rights of others.
  • To harm or exploit children.
  • To transmit any harmful or illegal content.
  • To impersonate any other person or entity.
  • To interfere with or disrupt the Cikgu Mall or its servers.
  • To engage in any fraudulent activity, including manipulating product listings or reviews.

4. Orders and Purchases

• All orders placed through the Cikgu Mall are subject to availability and acceptance by the seller. You can choose from our product option (officially sold by brands or authorized retailers) or individual sellers.
• Prices, descriptions, and specifications are subject to change without notice.
• You agree to review the product listing carefully, including the seller information, rating, and reviews, before placing an order.
• You agree to provide accurate and complete information for your order, including your shipping address and payment information.
• We reserve the right to cancel any order without prior notice if we suspect fraudulent activity or have any other concerns.

5. Payment

• We accept various payment methods, including credit/debit cards, online banking, and e-wallets.
• You are responsible for all taxes and other charges associated with your purchase.
• We strive to ensure a secure payment environment, but we are not responsible for any unauthorized charges made to your payment method.

6. Shipping and Returns

• Shipping and return policies are available on a separate page and may vary depending on the product, seller, and chosen shipping method (e.g., Standard Delivery, EasyParcel).
• You have the right to return or request a refund for eligible items under seller’s return policy. You are responsible for return shipping costs unless the item is damaged or incorrect.

7. Disclaimer of Warranties

• The Cikgu Mall is provided “as is” and without warranties of any kind, express or implied.
• We disclaim all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We are not responsible for the quality, safety, or accuracy of any products sold by sellers on the Cikgu Mall.

8. Limitation of Liability

• We will not be liable for any damages arising out of or related to your use of the Cikgu Mall, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages.
• Sellers are solely responsible for the products they sell and any issues arising from them.

9. Intellectual Property

• The Cikgu Mall and its content are protected by intellectual property laws.
• You agree not to reproduce, modify, distribute, or commercially exploit any part of the Cikgu Mall without our express written permission.

10. Termination

• We may terminate your access to the Cikgu Mall at any time and for any reason, without prior notice. We may also terminate your account for violation of these Terms.

11. Governing Law

• These Terms shall be governed by and construed in accordance with the laws.

12. Dispute Resolution

• Any dispute arising out of or related to these Terms shall be settled by [Dispute Resolution Method, e.g., arbitration].

13. Entire Agreement

• These Terms constitute the entire agreement between you and us regarding your use of the Cikgu Mall.